Privacy Policy

Privacy Policy 

Oxies Body Jewellery UK

Oxies Body Jewellery (“we”, “us”, “our”) operates this online body jewellery store, including all related features, products, and services (collectively, the “Services”).

We are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with:

  • UK GDPR
  • Data Protection Act 2018
  • Consumer Rights legislation

Our website is powered by WooCommerce, which enables secure payment processing, order management, and e-commerce functionality.

By using our website or purchasing body jewellery from us, you confirm that you have read and understood this Privacy Policy.

1. Information We Collect

When you shop for nose rings, septum rings, belly bars, or other body jewellery online, we may collect the following types of personal information:

1.1 Contact Information

  • Full name
  • Billing and delivery address
  • Phone number
  • Email address

1.2 Payment Information

  • Card details (processed securely via payment providers)
  • Transaction confirmations
  • Payment history

1.3 Account Information

  • Login credentials
  • Saved preferences
  • Wishlist and saved items

1.4 Order & Shopping Data

  • Products viewed or added to cart
  • Purchase history
  • Returns and exchanges

1.5 Communications

  • Messages sent via contact forms
  • Customer support enquiries

1.6 Technical & Usage Data

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data
  • Website navigation behaviour

2. How We Collect Personal Data

We collect information in the following ways:

Directly From You

When you:

  • Create an account
  • Place an order
  • Subscribe to marketing emails
  • Contact customer support

Automatically

Through:

  • Cookies
  • Analytics tools
  • Website tracking technologies

From Third Parties

Such as:

  • Payment processors
  • Delivery partners
  • WooCommerce hosting services
  • Marketing and analytics providers

3. Lawful Basis for Processing (UK GDPR)

We only process your personal data where we have a lawful basis, including:

  • Performance of a contract (processing your order)
  • Legitimate interests (improving our website)
  • Legal obligations (tax and accounting compliance)
  • Your consent (marketing communications)

4. How We Use Your Information

We use your personal data to:

4.1 Process Orders

  • Accept payments
  • Ship body jewellery orders
  • Handle returns and refunds

4.2 Improve Your Shopping Experience

  • Personalise product recommendations
  • Save your preferences
  • Improve website performance

4.3 Marketing (With Consent)

  • Send promotional emails
  • Share offers on luxury body jewellery
  • Notify you of new product launches

You can opt out at any time.

4.4 Security & Fraud Prevention

  • Prevent fraudulent transactions
  • Monitor suspicious activity
  • Protect your account

4.5 Legal Compliance

  • Maintain financial records
  • Respond to lawful authorities
  • Enforce our Terms of Service

5. Sharing Your Information

We do not sell your personal data.

We may share your data with:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and fulfilment partners
  • IT and website service providers
  • Marketing platforms (with consent)
  • Legal authorities (if required)

In the event of a business sale, merger, or restructuring, personal data may be transferred in accordance with UK law.

6. Cookies & Website Tracking

Our website uses cookies to:

  • Enable checkout functionality
  • Analyse traffic and performance
  • Improve user experience
  • Personalise product displays

You may disable cookies through your browser settings.

For more details, please see our Cookie Policy.

7. Children’s Privacy

Our online body jewellery store is not intended for individuals under 18 years old.

We do not knowingly collect data from children.

If you believe a minor has provided personal data, please contact us immediately.

8. Data Security & Retention

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure payment gateways
  • Encrypted connections (SSL)
  • Access control systems

We retain personal data only as long as necessary for:

  • Fulfilling orders
  • Legal and tax compliance
  • Resolving disputes
  • Maintaining customer accounts

9. Your Data Protection Rights (UK Residents)

Under UK GDPR, you have the right to:

Access

Request a copy of your personal data.

Rectification

Correct inaccurate information.

Erasure

Request deletion where legally applicable.

Restriction

Limit processing of your data.

Portability

Receive your data in a transferable format.

Object

Object to marketing or certain processing activities.

Withdraw Consent

Withdraw marketing consent at any time.

To exercise your rights, contact us at:
📧 enquiries@oxiesbodyjewellery.co.uk

We will respond within one month.

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

10. Marketing Preferences

You can unsubscribe from marketing emails by:

  • Clicking the “unsubscribe” link
  • Contacting us directly

Transactional emails (order confirmations, shipping updates) will still be sent.

11. International Users

If you access our website from outside the UK, your data may be processed in other jurisdictions.

We ensure appropriate safeguards are in place to protect your personal data.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes.

Any updates will include a revised “Last Updated” date.

13. Contact & Data Controller Information

OBODYJEWELLERS LTD – 15916925
Registered in England & Wales

331 Golden Hillock Road
Sparkbrook
Birmingham
B11 2QL
United Kingdom

Email: enquiries@oxiesbodyjewellery.co.uk

For data protection purposes, Oxies Body Jewellery UK acts as the Data Controller.